SmartDelay

More and more people are taking an ever increasing number of flights. As a result, the risk of airline delay increases. In the event that this happens to you, is here to help make the wait more bearable.

Should you experience a significant delay, can provide you complimentary access to one of over 1300+ airport lounges in more than 500 airports across 100+ countries.

Airport lounge access

You and your guests can enjoy a quiet and comfortable place to relax, whether you are travelling for business or leisure. Most lounges provide:

  • Complimentary snacks and refreshments
  • Free newspapers and magazines
  • Free Wi-Fi and device charging stations
  • Conference and business facilities

HOW IT WORKS

  • Flight registration must take place no later than the flight's actual departure time. You will need to register any additional or return flights separately. You will receive a confirmation email to acknowledge your registration.
  • In the event of a qualifying flight delay announcement, we'll immediately send you an email with your complimentary airport lounge access vouchers*.
  • This benefit will not be provided if the reported delay does not meet the qualifying delay requirements**.

*A flight is defined as a single scheduled airline flight under a single flight number.

**Delay must be officially announced by the airline as outlined and reported to our flight status data service provider

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